Your calls always answered within 5 rings.
Finn Conlon as always did an excellent job for which I am very grateful.
Not aware that Palm Springs car rental at Alamo did not open until we had to check-in. Checked their website and found their advice about checking in early morning.
Always keeps us up to date on all of our travel arrangements.
Everything went to plan. Had a wonderful time with my family and seeing my grandson graduate from university.
For the many, many years I have dealt with DAF and Ewan and his team, they have never let us down, and our recent trip was perfect as well. Thanks DAF for being just a 100% perfect company to deal with.
Disappointed not to have adjacent seats from Sacramento to Dallas. Suffice it say we will never fly BA again. Got our lost baggage back last night.
Peter looked after my trip from beginning to end, thank you
Everything went like clockwork - very nice resort
Excellent contact and communication. Clear information on flights and good choice of hotel. Probably need to inform customers about hotel tax!
Very polite and efficient service
Have dealt with Christian for many a year and would not organise a trip through anyone else. Superb as always.
Everything was perfect thanks. Great seats on the plane. Great car. Excellent connections. Thanks.
Mason has always helped us with travel plans superbly and the app from DialAflight is really helpful.
I know someone is looking after me from booking to arriving back home. Makes my trips stress free
As always perfect in every way, great holiday, fantastic hotel recommendation, caring communication - pre hols and post hols checkin.
The car hire arrangement was just what I wanted - thank you
Gino gave great service and even booked us upgraded seats for the best price - a nice touch and much appreciated
A bit more clarification re US time zones would be good.
All good thank you
Thank you for the ongoing support, even whilst we were on holiday and needed to call! Des was great right from booking through to the travel date.
Philippa was great throughout the whole process - thank you for your help!
Would highly recommend. Thank you Steven Merralls and team.
Always a pleasure to book with DialAflight. Very professional and efficient. I look forward to the courtesy call 24 hours before I travel . Professionalalism at its best.
We had a problem with our hotel room. One phone call and all sorted! Thank you
Shelley has been fantastic and I’ve already asked her to start looking at options for NZ next year
Gary always does a great job … I don’t go anywhere else for travel
Ashley and his colleagues very helpful and found them very competitive.
Always a good service.
You booked me return flights with BA but they became AA flights, not such a good airline. The Miami transition was a nightmare. Don’t use that airport unless you have to. Only just made the flight, and wouldn’t have managed but I had to jump the line several times. Lots of muttering and savage looks, but I did it.
Plane was diverted to JFK. Navigation down. Put on another plane.
You're flying half-way round the world to get to Australia so you need at least a couple of months for a proper crack at seeing it, right?
Wrong. It's possible to get a real taste of the country and see lots of sights in a fortnight if you know how.
3 nights in Sydney
Jump on a ferry at Circular Quay for a view of the city from the water - the Darling Harbour ferry takes you under the Harbour Bridge and round the Opera House.
On a four-and-a-half-hour trip with Sensational Sydney Cruises our skipper Margie pointed out celebrity dwellings, from Russell Crowe's house to the place that Nicole Kidman and Tom Cruise used to own. The cruise included a stellar three-course lunch, with time to swim too.
Watch ant-like figures climbing Sydney Harbour Bridge and debate whether you've a head for heights. You also get a great (and much cheaper) view from the Sydney Tower.
Don't just take pictures of the Opera House - you need to go inside. Whether or not you take in a performance, it's worth doing a backstage tour - we were lucky enough to see a rehearsal of the Australian Ballet.
Stretch your legs with a free guided walk through the Royal Botanic Gardens or just walk to Mrs Macquarie's chair, a sandstone rock cut into the shape of a bench by convicts in 1810 for the wife of the governor of New South Wales.
Sydney's most famous beach is Bondi. But Manly is my pick - hire bikes to ride along the pine tree-lined beach and enjoy barramundi and chips.
Ovolo 1888 Darling Harbour hotel is a converted wool store with bright furnishings, modern art and exposed brick walls.
3 nights in the Blue Mountains
Its blue haze created by sunlight on droplets of eucalyptus oil from millions of trees, this mountain range is two hours west of Sydney. The scenery is epic, with sandstone cliffs, waterfalls and hidden canyons - and you can ride the world's steepest passenger railway, with 64-degree inclines.
3 nights on the Great Barrier Reef
It's not easy deciding on the best place to see the world's largest coral reef system, stretching more than 2,300km, with 900 islands, especially with warnings of large areas being affected by coral bleaching and mass tourism.
For serious divers, Cairns in Queensland is the gateway to the best of the reef, reached on live-onboard boats - there are day trips from Cairns, but transfers are lengthy.
Otherwise, stay on one of the islands. Heron Island is a good choice, a two-and-a-quarter-hour ferry ride from Gladstone, itself a short air hop from Brisbane, which means you can spend nearly a day getting there. There's a strong smell of fishy guano as the island is home to 30,000 mutton birds. But it's worth it, because you swim to the coral reef - or take a boat.
Marine biologist Sue took us for a fascinating reef walk armed with sea periscopes for viewing the amazing sea-life - with zillions of sardine-like fish swarming round us.
Best of all was the channel by a shipwreck, which you can swim in. Here we spotted eight massive rays lying in the sand, one with half-a-dozen small sharks on its back, as well as black-tipped reef sharks, green turtles and a rare loggerhead turtle.
2-3 nights at The Red Centre
It's essential to visit the iconic Uluru, a massive monolith rising 1,142ft above the desert floor, with a six-mile girth. There are many ways to view the rock from the 15km trail at its base - walk, cycle, ride a Segway, or even roar round on a Harley Davidson.
You can also fly over it - and you get great views just flying into Ayers Rock airport, with direct flights from Cairns, Sydney, Melbourne and Brisbane.
Just don't climb up it because it's sacred to the Aborigines - that will soon be officially banned.
We took in the highlights on the Uluru Sacred Sites and Sunset Tour, whilst our guide pointed out honeycomb erosion on the rock, all the while telling Aboriginal stories.
We visited the spot where the first man known to climb the rock ascended in 1873, saw the Mutitjulu cave, with its atmospheric rock art, and touched and listened to the rock (some say they can feel vibrations or a sense of deep emotion).
If you want to explore the nearby spectacular domed rock formations of Kata Tjuta - it's worth doing - you need to add a night to your stay. And there's no better finale to your trip than Uluru sunsets, when the iron oxide in the sandstone glows best.
First published in The Times - May 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements