Your calls always answered within 5 rings.
Been using the company for many years now. Excellent customer service
As usual your assistance was excellent.
Superb service....10/10
DialAFlight is not to blame for the poor service by airlines, the service given by the employees of DialAFlight are excellent. Keep up the good work guys
I was grateful Stevi kept in touch and all went smoothly
Everything worked according to plan. It was good to know that if I had a problem you were at the end of a phone to help,
Thanks Warren. CX the best airline bar none and I have experienced many airlines after 30 years in the industry plus long haul through Warren!
Toby, my liaison, kept us very well informed every step of way and makes us feel he works exclusively for us.
I would like to book another trip to Australia next February. I will phone in the next month to see the best day and date to go...
Just keep doing what you're doing, people are great as is the service! 100%
Thank you Joe and the team
Best ever to deal with. Excellent. We will use this company for ever!
Smooth trip as always
Everything was perfect. Thank you Raphael.
Brilliant, helpful staff. Will definitely use this company again.
Excellent and friendly service from Jenson Palmer.
Everything went according to plan. It is good to have someone very professional on your side. I would have no hesitation in recommending this company and its lovely staff to anyone looking to book a flight or holiday.
Everyone I had contact with dealt with my queries in a respectful and helpful manner.
As usual Jordan everything was great. Thank you
Nothing is ever too much trouble for you lot.
Nicholas was amazing - sorted out everything for me. Really helpful.
Fab advice and communication
Usual excellent service from Lucas Moore. I was concerned about a couple of issues for my return flight - I emailed Lucas and the issues were resolved within one hour. Excellent service considering I was 12,000 miles away.
As always Alan delivered - excellent help and advice.
Raphael answered my questions immediately whilst I was travelling for 10 weeks. We had the best time
Everything was perfect!
Friendly, helpful and efficient as usual
Thank you Jordan
AAA+ service from Declan and the team. DialAFlight have been my go to agent for over 15 years and always deliver a fantastic service.
Brilliant use of our budget - inspired recommendation to go economy and return business class and great choice of hotel in our stopover city. Have already told lots of people about the great service!
It was while having the de-stress Swedish massage the realisation hit me - everyone should enjoy this luxury on their holidays.
Mind you, I had the same thought while sipping rum punch on the beautiful white sandy beach, paddle boarding in the Caribbean Sea and watching the sun set over the island's palm trees.
In fact, it was a thought never far from my mind during our entire seven-day stay in Barbados. That's the thing about the Bajans - they not only make you feel welcome, but like you're part of the family.
I was offered more cocktails and rum than you can shake a stick at, kept well fed with delicious fresh produce every day (fried plantain, anyone?) and given the chance to try every watersport I could think of (the rubber rings are definitely one to blow away the cobwebs!) - and it all came from the friendliest team I could imagine.
A stay at Waves Hotel & Spa or Tamarind Resort, both owned by Elegant Hotels in the affluent St James area of the west coast of Barbados, is like nothing I’ve experienced before.
Staff are super friendly, attentive and always on hand - but give you enough distance should you want the space and time to yourself.
Relaxing on a lounger with drink in hand under the hot summer sun of the palm trees was definitely one way to forget about the daily routine of work back home for a while.
The barmen conjure up the most delicious cocktails (ask Arden at Tamarind for the chilli mango - it won't disappoint).
And the watersports team are just downright fun. Think tubing, sailing, paddle-boarding, waterskiing, wakeboarding and snorkelling - all included in the stay.
The all-inclusive package not only promises fun on the water - but ensures drinks are always flowing, food (and by food I mean delicious fine dining) is abundant, and kicking back and relaxing is simply the order of the day. In fact, you might never want to leave.
The Waves hotel is a chic four-star beachfront property - the modern and contemporary architecture filled with high-end designer beachscape furnishings.
With two restaurants from which to choose (the Seascape overlooking the beach and serving a locally-sourced fresh menu daily or the Shiso - an Asian fusion delight), a cafe serving fresh coffee, delicious hearty salads and homemade cakes all day, afternoon tea and fresh fruit and ice lollies delivered straight to your sun lounger if you wish - you certainly won't go hungry.
And that's before you've tried the cocktail list. I can highly recommend the Off The Lip and Gin Fizz delights.
If that all sounds too heady, the great thing about Elegant Hotels is that you can move freely between each of their seven resorts and an award-winning restaurant on the island.
It means you could enjoy breakfast on the beach at Waves, before a mid-afternoon massage and rum punch at the swim-up pool of Colony Club before enjoying cocktails and a lobster & jazz dance at sunset at Tamarind.
The water taxi ferries guests between each hotel - meaning you can hop on and off as you please depending on where the mood takes you.
We decided to split our holiday in two and spent half our time at Tamarind before moving on to Waves - less than a 10-minute drive further along the coast.
Bigger than Waves, with 104 bedrooms to 70, The Tamarind still feels like a private haven.
With ocean-view suites spread along the seafront, there was nothing better than waking up and enjoying a morning coffee on our balcony while watching the waves lap the shore just a stone's throw away.
In fact, the suite was so big (king-sized cloud-like bed included) that you could lounge around the room all day - and sunbathe on the balcony.
But that would mean missing out on all of the beautiful surroundings - and the delicious oatmeal fritters at breakfast weren't going to eat themselves.
First published in the Mail Online - January 2019
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