Your calls always answered within 5 rings.
Everything was planned to precision and went smoothly. An exceptional holiday and service provided
I have been using your company for over 10 yrs and have no regret. Nice staff and good approach with listening skills.
Michael very helpful
Once again Darryll at DialAflight and his team delivered what they promised. The flight, hotel and all other information were spot on.
I had a wonderful time. Brought back so many memories. Thank you
Advise any clients leaving from BHX that they need plenty of time to get up to departure gates and through security. It was a shambles there on the day that I flew out.
Hassle free, thank you.
Always satisfied with service. Daniel knows exactly what is right for me and I appreciate the time he takes to help me through all the decisions. Wouldn't go anywhere else
Yet again Edward kept us informed up until the day we left, phoning several times to enquire and confirm things. Well done
You are so much better to book with. We appreciated the personal attention, the care, the way we could phone with queries as they arose. We will certainly recommend and use your services again. It is a joy to speak to your staff at the end of the line!
As usual. Fantastic holiday. Thank you Des for all your help and support arranging supporting and recommending this fabulous hotel.
As always I have nothing but praise for your service. I will be back and am also spreading the word!
Nicky made the whole process a breeze. Top class customer service.
Poor service from Etihad airlines on 2 of 4 flights tarnished this trip. Still awaiting a response from Etihad
Excellent customer service
Have been using DialAFlight for 20+ years. Always excellent service. Travis in particular is always so helpful and makes you feel you're his only client.
Thanks for the advice and guidance!
Billy has exceeded our expectations.
Great to have the pick up at the airport
Arthur was so helpful he went above and beyond to ensure we had a good holiday. Highly recommend.
incredible service as always. Thank you Dexter
Can not thank you enough for your wonderful service. I have given your number to my friends and family. Highly recommended
I had loads of issues due to flight cancellation but no fault of DialAFlight
It was 5 star all the way
Always recommending you to our friends
Helpful and dependable as always
Everything was great from booking our holiday to arriving back home. Special thanks to Helen Jones for taking care of it all, great job.
As usual, the whole process was made easy and we received excellent service from DialAFlight. Continue to recommend to everyone!
Kennedy is a pleasure to deal with and always gives us the best advice on the UAE products.
Many thanks to Ray Taylor for a very good, quick service
Iceland seems to be on everyone's bucket list. Every time I mentioned I'd spent a few glorious days in this curious country, I was met with: 'I've always wanted to go there'. Followed swiftly by: 'Did you see the Northern Lights?'
The answer is, yes I did. But, there really is so much more to Iceland than looking upwards.
Whale-watching, Icelandic horse riding, snowmobiling, all-terrain vehicle tours, caving…they're all available for the more energetic traveller.
Or, for visitors more like me, there's breathtaking scenery enjoyed from the sanctuary of the tranquil Blue Lagoon - a spa created from a nearby geothermal power plant (almost all of Iceland's hot water is generated from the Earth's core) developed into one of the country's biggest tourist attractions.
I visited the Blue Lagoon on a freezing day and the tentative sub-zero steps from the main building to the water's edge took my breath away, but the shivers quickly melted as I eased into the 37C biothermal lagoon.
The waters are said to work wonders for the skin and, in addition, a silica mud mask is a must. I was a little embarrassed about wallowing around sporting the brilliant white mask, but everyone else in the lagoon was doing the same.
With the steam gently rising from the crystal-clear waters it was so relaxing I wanted to stay submerged forever, so I compromised and treated myself to a half-hour in-water massage. Lying on a floating yoga mat in those surroundings while having my shoulders manfully manipulated by a brilliant masseur will be a life memory.
Of course I wanted photos, too, but was worried about keeping my phone dry. I shouldn't have been. There are plenty of staff who will take souvenir snaps on an iPad and email them to you, free of charge.
I went at 9am by shuttle bus - it's about 50 minutes from Reykjavik - and had the waters almost to myself for an hour or so. Travelling by bus is an excellent way to get around the country. Fewer than a third of a million people live in Iceland, with about 120,000 in Reykjavik.
Hotels in Reykjavik cater for all wallets, though Iceland is not cheap, especially alcohol. Do not buy bottled water. Tap water is excellent, and it's free.
The new harbour is a bustling part of town and there's a strong party scene. Restaurants are plentiful and there's lots of fabulous food to choose from, including a 'world-famous' hot-dog stand where tourists and locals alike queue around the block.
I enjoyed strolling around the small city and a two-hour walking tour conducted by a local historian was informative and fun.
However, I wanted to see much more than geothermal swimming pools - even if Ryan Gosling and the cast of the Game Of Thrones had been seen wallowing in one of the outdoor public baths while I was there. So, I left behind the heated pavements of the capital for a Golden Circle Tour of geysers and waterfalls.
The scenery is second to none. Hot, old geysers putting on a regular show are a popular stop for tourists. We visit Pingvellir, a national park that sits in a rift valley caused by the separation of two tectonic plates and the site of the oldest parliament in the world. It's also said to be one of the best spots for diving in Iceland.
At the Gullfoss waterfall, the power of nature sees chocolate milk-coloured water flow over the precipice at 2,000 cubic metres per second. Keep away from the edge!
Of course, I couldn't not mention the Northern Lights. Tour operators are geared up for the spectacular phenomenon and, on a daily basis, they measure magnetic activity to predict what might happen on any given night.
Be prepared to stand in the freezing cold for a while waiting for Mother Nature to put on a show. But when the magic comes it is definitely worth the wait.
First published in the Daily Mail - March 2018
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