Your calls always answered within 5 rings.
All I asked for was done
Thank you - good time had.
As usual Karl Patel got it spot on. Great trip and very well planned
A bit of a mix up with our room and due to it being a bank holiday the hotel was very busy and our late arrival didn’t help. But the hotel did get it sorted after 2 days
Kelly is awesome
Alway provide excellent service.
We have used Travis for many years and we have always had excellent service. He is friendly and knowledgeable and always does what he says he is going to do.
Booked our flights and accommodation to Marrakech through Daryll at DialAFlight. Amazing service as always - very helpful and all bookings were perfect.
Have dealt with you for some years now and never been let down.
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Only one small thing that we didn’t foresee when booking was the rainy season. And the hotel Serena is not good for a 14 day stay - four or five days max.
Hotel and location was excellent as always
Delighted with the service and one to one communication with the agent - top class
Troy came up trumps as always
Everything went to plan. Will not hesitate to recommend to friends and family. Special thanks to Jim who organised the trip, kept us informed of any changes and was available all the time to answer any questions. Best holiday I have ever had.
Cameron Bleasdale is so, so helpful. He’s a real star
Both Sally and Annabelle were excellent and prompt when queries needed to be answered
Donovan was great as always.
Thank you for always answering my many questions and it is so reassuring to know that I can contact you easily with any concerns I might have
Eve was brilliant. We have booked many flights with DialAFlight and always asked for the same travel consultant. She knows what I want when looking for a holiday. Absolutely brilliant customer service and support 24/7
Another superb trip organised by Bradley
As always with DialAFlight. Brilliant service and follow up. Saf and his team are first class
Everything excellent as always. Will use you again
Excellent all round service - reassured me
Dexter, all perfect. Many thanks. We will be back!
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Have recommended to my sons and friends - such amazing service
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Both Howard and Russell were excellent in support and no query was ever too much for them. A brilliant service.
Another fantastic trip organised by Kieran Greenfield at DialAFlight. Already planning the next one
Sir Howard Arriving at our Thames B&B, we're told by the landlady that in the event of an earthquake, we should assemble at the cattle grid.
We're not in England's Thames Valley - this is the historic town of Thames, 90 minutes' drive south-east of Auckland on New Zealand's North Island.
SO MUCH TO SEE & DO
This country's spectacular, exotic beauty was forged by earthquakes and volcanoes over millions of years. The South Island looks and even sounds like the Scottish Highlands. Parts of the North Island resemble Jurassic Park.
It's no surprise that Kiwi filmmaker Peter Jackson used his native country as the backdrop for The Lord Of The Rings. About a third of New Zealand's four-and-a-half million people live in Auckland, with the rest spread over a country slightly bigger than the UK.
Our trip was part normal holiday and partly to follow the British Lions rugby tour.
Arriving in Christchurch, we found it still scarred by the tragic 2011 earthquake - a constant reminder of how this lovely land came into being.
Driving south to Dunedin - so Scottish we had haggis and whisky for breakfast - we spent a glorious day exploring the craggy Otago Peninsula. We saw rare royal albatrosses with wings like wind turbines crash-land on a cliff to feed fluffy chicks too fat to move; we watched baby-blue penguins waddle up the beach at dusk for a cuddle, honking amorously; and we nearly tripped over a snoozing sea lion on windswept Allans Beach.
SWEET REMINDERS
New Zealand's endless miles of neat wooden bungalows, with pretty Victorian ornamentation, white picket fences and soporific verandas, filled me with nostalgia for my childhood in a wooden bungalow by the River Thames near Windsor.
There are two sets of initials a visitor to New Zealand should know: the All Blacks rugby team are the ABs - and SBs are sauvignon blanc wines.
VINEYARD TOURS
The New Zealand SB boom is exemplified by the Woolshed Vineyard, which produces Mud House wines in the Marlborough region at the top of the South Island. The Woolshed ranch was once a sheep farm, but the sound of shearing has been replaced by that of SBs being swirled round the palate by brilliant young winemaker Cleighton Cornelius.
Mud House was sporting enough to sponsor the British Lions - another reason to buy its excellent wines, including sauvignon blanc and pinot noir. After sipping several, we took a ferry to the North Island, passing many hidden sandy coves glinting in the moonlight.
Next we headed north to Rotorua, New Zealand's unofficial Maori capital. The Maoris came to New Zealand some 500 years before Captain Cook landed here in 1769, but no one is sure where from. Guesses range from Hawaii to Indonesia.
Maori chiefs handed sover-eignty of New Zealand to Britain in the 1840 Treaty of Waitangi.
A WARM WELCOME
Some say that NZ has made a greater success of integrating two ethnic groups with starkly contrasting cultures than any other country.
A fun way to experience New Zealand's natural underfloor heating is at Hot Water Beach, on the Coromandel Peninsula. Dig a hole in the beach, let the cold waves dilute the boiling sand and you have your own bubble bath. But beware: get the mix wrong and you'll be scalded where it hurts.
A FUN FINALE
We ended our tour in Auckland, where we joined thousands of British rugby fans who swapped beer, banter and ballads with the locals in harbourside bars and restaurants.
We stayed in Auckland's Ponsonby district, a kind of mini-Notting Hill with yet more quaint bungalows. They make for a novel skyline, with skyscrapers and the ocean right behind them.
We twice bumped into ex-Irish and Lions rugby pin-up Brian O'Driscoll in Ponsonby as well as AB star Beauden Barrett - though a friend laughed off our celebrity sightings, saying: 'There are so few people in New Zealand, you soon get to meet them all!'
First published in the Mail on Sunday - October 2017
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