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When you’re paying lots of money for first class, it’s a poor show when you can't get your first, second or third choice of food. Lots of people were complaining. British Airways should do much better
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First Class service and very personalised too. Thank you
Tommy Ellis was exceptional - he was patient, kind and very helpful when trying to book a flight following my father's death. I felt I was in the best hands possible during a difficult time.
Faultless holiday
Could have reminded me initially about different seats available e.g. premium economy as well as finding the cheapest seats.
Efficient as always
Everything worked out beautifully. Thank you, Lee.
Excellent booking service, unfortunately BA left one of my pieces of luggage at Heathrow and I got charged to get it to my final destination 3 days later! Not impressed...
Always there when you need them. Takes the worry out of travelling. Thank you
Joey was very friendly helpful and knowledgeable
The whole holiday was perfect - everything that was organised by youselves went like clockwork and we would certainly use you again.
I would not think twice coming back to use you guys - everything that I’ve requested was dealt with promptly and was clear in the email
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Christian and DialAFlight were very helpful and we had a great trip. Our room was not great when we got there but after 24 hours the hotel gave us a new one and after that it was fantastic. I would recommend DialAFlight any time. It’s a very personal experience and great help for anyone travelling around the world
A hassle free way to organise what was a fairly complicated trip.
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DialAFlight are perfect partners for perfect holidays. We couldn’t imagine our holiday without DialAFlight.
After many years of being a client. You just get better and better. Keep it up guys. You are the best
Love DialAFlight. Daniel is so helpful and nothing seems too much trouble for him. We always book through him and he goes out of his way to find us the best fares.
Travel manager Katie Wallis was tremendous throughout, especially when a seriously delayed flight from Grenada to Gatwick meant we missed our easyJet connection to Edinburgh. One call and we were rebooked on a later flight. I have used DialAFlight over many years and have never been let down by their great service and professionalism.
Second trip booked by Ashley and again everything was organised perfectly. Great customer service from start to finish.
The person I deal with was excellent, friendly and very efficient.
Delighted with our first trip through you - already started the ball rolling for the next one.
Another great holiday through DialAFlight. Tony was superb and a great help throughout
Clear communication from start to finish. Excellent service thank you.
All good, app great addition. Thanks Sean for fantastic service
Five stars
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Excellent service from start to finish. Thank you to Erin especially. Very efficient and helpful. Will use and recommend to our friends and family.
Laguna Beach in the late 1960s was overrun with hippies. It was home to Timothy Leary's Brotherhood of Eternal Love movement, on a mission to spread peace, love - and acid - to the world.
The focal point was a gallery and bookshop that supplied locals with its famous Orange Sunshine acid tabs. Surfboards were filled with them, and on one occasion Laguna Beach was showered with acid blotter dropped from a helicopter.
These hippies and surfers became major-league suppliers of LSD, and achieved superstar status among the psychedelic movement. Doug Oyen, our guide during a morning hike through the canyons above Laguna Beach, shows us some of the caves where hippies used to hang out.
We couldn't wish for a better guide. Doug is the first of many people we meet straight out of SoCal central casting: laidback, suntanned, wraparound shades and long blond mane.
The trek is painfully steep at times but worth it for panoramic views of the beaches and towns fringing the Pacific. A late afternoon walk in Laguna Beach confirms its counterculture days are over. Forget the 1960s ethos of 'Turn On, Tune In, Drop Out' - today's buzzwords are 'Tone Up, Tummy In, Work Out'. LSD has been replaced by the yoga mat.
They're everywhere: beside Gucci handbags in restaurants; in shopping baskets next to quinoa and kale; or clutched under the arms of shoppers looking at $200 ripped jeans in boutiques.
On a stroll through Heisler Park we see a timeless SoCal sight: rows of surfers in the ocean, waiting for the big wave that will make them the envy of their friends. A long line of brown pelicans in V-formation flies just above the water.
We dine at Driftwood Kitchen, a fabulous new beachfront restaurant serving classic surf and turf.
We stay the night at The Ranch at Laguna Beach. Transport is by a golf buggy, or else in a cool 15-seat Chevy Stageway. Next day we head up the Pacific Coast Highway to Huntington Beach, where we're greeted by two giant inflatable swans in the new Pasea Hotel's pool, facing the large sandy beach.
In the hotel's Tanner's bar, the centrepiece is a large, twisting tree trunk with a canopy of hanging lights. Hearing our English accents, our waitress reveals she's moving to London to take a drama course. Later, a surferdude taxi-driver blasts out Brahms from the stereo: SoCal folk can be so surprising.
After heading further north to Santa Barbara, we eat delicious ice cream at McConnell's and wander along Stearns Wharf, where children jump off into the sea.
We're treated to a helicopter ride over Santa Barbara, and fly above the huge Clark Estate, home to a former copper magnate and, later, his reclusive heiress. We also spot Michael Douglas's place and Oprah Winfrey's house.
We stay at luxurious El Encanto, in the Santa Barbara hills, where actress Hedy Lamarr once lived. The accommodation is luxurious Spanish-style villas among palms and lemon trees.
Next stop is a little bit of Denmark: Solvang, in the Santa Ynez Valley. In 1911, almost 100 Danish settlers arrived looking for farming land and built what now resembles a Danish village, with windmills, bakeries and their own version of Copenhagen's Little Mermaid statue. We pop into the Solvang Restaurant, famous for aebleskiver, a traditional, spherical Danish dessert served with raspberry jam and sugar.
This is the heart of southern California's wine region - the celebrated Sonoma and Napa valleys are much further north. Downtown Solvang has many bars and wine-tasting rooms, serving wines from local producers. In The Wandering Dog, we're soon swaying on our stools but this is due more to the all-American sounds of Boston, Kansas and Don Henley on the music system than to the chardonnay, syrah and, of course, pinot noir.
Later, we drive up winding roads of Ballard Canyon to a vineyard called Rusack to taste its wines. When veteran American comedian Shelley Berman visited, he launched into an impromptu rendition of Que Syrah Syrah, which was met with delight from surprised guests. The estate's Marti Martin told him: 'You see, you're still getting applause wherever you go.' Who needs LSD when you have a good bottle of syrah?
First published in the Mail on Sunday - July 2017
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