Your calls always answered within 5 rings.
Keep on doing what you do best
Everything was planned to precision and went smoothly. An exceptional holiday and service provided
I have been using your company for over 10 yrs and have no regret. Nice staff and good approach with listening skills.
Michael very helpful
Once again Darryll at DialAflight and his team delivered what they promised. The flight, hotel and all other information were spot on.
I had a wonderful time. Brought back so many memories. Thank you
Advise any clients leaving from BHX that they need plenty of time to get up to departure gates and through security. It was a shambles there on the day that I flew out.
Hassle free, thank you.
Always satisfied with service. Daniel knows exactly what is right for me and I appreciate the time he takes to help me through all the decisions. Wouldn't go anywhere else
Yet again Edward kept us informed up until the day we left, phoning several times to enquire and confirm things. Well done
You are so much better to book with. We appreciated the personal attention, the care, the way we could phone with queries as they arose. We will certainly recommend and use your services again. It is a joy to speak to your staff at the end of the line!
As usual. Fantastic holiday. Thank you Des for all your help and support arranging supporting and recommending this fabulous hotel.
As always I have nothing but praise for your service. I will be back and am also spreading the word!
Nicky made the whole process a breeze. Top class customer service.
Poor service from Etihad airlines on 2 of 4 flights tarnished this trip. Still awaiting a response from Etihad
Excellent customer service
Have been using DialAFlight for 20+ years. Always excellent service. Travis in particular is always so helpful and makes you feel you're his only client.
Thanks for the advice and guidance!
Billy has exceeded our expectations.
Great to have the pick up at the airport
Arthur was so helpful he went above and beyond to ensure we had a good holiday. Highly recommend.
incredible service as always. Thank you Dexter
Can not thank you enough for your wonderful service. I have given your number to my friends and family. Highly recommended
I had loads of issues due to flight cancellation but no fault of DialAFlight
It was 5 star all the way
Always recommending you to our friends
Helpful and dependable as always
Everything was great from booking our holiday to arriving back home. Special thanks to Helen Jones for taking care of it all, great job.
As usual, the whole process was made easy and we received excellent service from DialAFlight. Continue to recommend to everyone!
Kennedy is a pleasure to deal with and always gives us the best advice on the UAE products.
Black sky erupts into brilliant purple, white and electric blue. The air is thick with the stench of wet mud and pollen. Huge bullets of hot rain graze our skin and hammer the open-top Land Rover as we wrestle our way through sodden dirt tracks.
'Welcome to Africa,' our guide Bongani laughs, with one hand on the wheel and a torch in the other. 'Big cats love the rain, it's the perfect camouflage.'
An hour ago it was a baking 35c (95f).
Now the herds of zebra, nyala, impala, buffalo, kudu, waterbuck - and more - that dozed in the muggy evening have all scampered for shelter.
As we reach the only stretch of Tarmac for miles around, a pungent smell of oil rises from the road. Slick tar steams in the headlights and, up above, the night continues to jolt itself awake.
Then we screech to a stop. Two baby elephants galumph into the road ahead, followed swiftly by rather angry-looking parents waving their trunks at us.
'We have to keep moving, the rain's distressed them,' Bongani shouts.
Back in my room - a sleek concrete construction perched on stilts off the edge of a rocky incline overlooking the Luvuvhu river - the thunder relaxes outside and the hymnic buzz of cicadas returns.
Yesterday I was in chilly North London.
Now I'm a two-hour drive from any notable civilisation with no phone signal, let alone Wi-Fi. I sleep like a log.
The Outpost is one of just two lodges in Pafuri, a 65,000-acre area of private bushland and the uppermost section of South Africa's Kruger National Park.
We're at the very north of the country here, away from the touristy bustle of the main park further south. Down there you can safely expect the 'Big Five in one drive'. But what you forgo in copious game sightings in Pafuri, you get back in the most gorgeous solitude.
The weather is almost tropical; and with that comes some of the richest and most varied wildlife in the country.
Pafuri makes up less than two per cent of the wider Kruger bush, yet it contains a staggering 80 per cent of the region's bio-diversity, including some 350 species of rare birds.
Red hornbills (or Zazu from the Lion King), bright-blue Meves's starlings, green Tarzan pigeons and purple rollers swirl past. 'Did you see that shadow overhead?' I ask.
'A black eagle,' Bongani says, barely looking up.
'And that alarm-like call?' A tropical boubou. 'And that chirping in the distance?'
'That's a zebra, Henry'.
Life quickly shifts here; it's dinner by candlelight out on the veranda of the main lodge soon after sunset and - freed from emails, social media and box-set binges - it's early to bed before an even earlier start.
Suddenly I'm a 'morning person', jumping up at 5am to gawk on the balcony at the cinematic scene unfolding in 4D: orangey-pink deliciousness bursting over misty grasslands and fat baobab trees.
The Outpost offers two drives a day, one at dawn and one into nightfall, with time in between to swim at the lodge's pool or indulge in a spa treatment.
The room achieves the desired indoor-outdoor but not really too outdoor blend.
All that separates you from the elements is canvas and a mosquito net. But the free-standing bath and other hotel finishes are welcome luxuries.
Trucks loaded with freezers bring in weekly deliveries of dragon fruit, venison steak, rainbow trout and rabbit. And I find it surprisingly easy to slip into the routine of coffee and muffins first thing, followed by breakfast, lunch, high tea and a three-course dinner.
My drive companions for the stay, British couple Simon and Sarah, visited four years ago and have returned for a 30th birthday.
One day, gathered at the top of Lanner Gorge for a sundown gin and tonic, Simon gets down on one knee and proposes.
Of course, Sarah accepts (how could she not!) and we toast them with champagne.
Before apartheid, Pafuri was home to the Makulekes. A 1969 government edict saw the land forcibly taken and its people displaced. But when the area was returned to rightful ownership in 1996, the community chose not to go back, instead renting it to lodges which almost exclusively hire staff, like Bongani, of Makuleke heritage.
Our drives, therefore, are punctuated by countless lessons: that wild sage is rubbed on the skin as an insect repellent. That leopard urine smells like popcorn. That the call of blacksmith lapwings sounds like the clank of a hammer on metal.
And that lala palms from Zimbabwe are so called because their sap can be brewed into a highly intoxicating drink ('lala' means 'to sleep').
This is Bongani's home; and ours to enjoy for a brief - but dazzling - time only.
First published in the Daily Mail - February 2023
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements