Your calls always answered within 5 rings.
Excellent customer service. Everything went to plan with no problems. I will be back
As usual with DialAFlight everything was excellent
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
When it comes to island paradises, Phuket is a winner. Located off the south west coast of Thailand, it has wide beaches, blissful temperatures and clear, inviting water with a distinctive blue-green hue.
You can spend your days lazing on the soft sand, hiking through rainforest, enjoying world-class spa treatments or snorkelling, scuba diving, surfing, windsurfing or Hobie Cat sailing.
Your evenings might well be taken up enjoying delicious food (the island will soon, for the first time, be included in the Michelin guide to Thailand). The cuisine on the island tends to be a wonderful blend of complementary styles - an alluring mix of Asian and western delicacies - and it's one of Phuket's major attractions.
Chefs here seem to know better than anywhere else in the world how to use delicate flavours and fragrant spices and the seafood is heavenly.
Spa treatments here take on a new concept as they are married with the ancient traditions of natural healing, including herbal baths and meditation. The levels of tranquility and relaxation that can be reached are remarkable.
For a change of pace, Phuket Town has temples, markets and cultural attractions. And the Old Town has street after street of colourful colonial-style mansions and townhouses now the home to shops and small restaurants.
Breathtaking views
And a simple but enthralling experience can be had by heading for one of the noted viewpoints, such as Kata, Rang Hill, Leam Singh or Promthep Cape - they give a magnificent vista of the entire island. One of the best views is from the site of The Big Buddha (the majority of Thais are practising Buddhists) - it's a 45-metre tall white marble statue that is worth a hot walk up to see close.
Phuket is one of those destinations that can be delightful at any time of year - it has such a wide range of attributes that it can come up with the goods for whatever type of holiday, active or otherwise, that is required.
November to April is generally cooler and drier - a great time to escape the British winter. Some of the more popular hotels and resorts book up quickly at this time.
It is often at its warmest in July and August, when temperatures can occasionally reach 40 degrees - and often accompanied by some intense downpours. But this is also when your hotel of choice may well be available at particularly good value.
If you’re looking to stay at a beach resort, you are spoilt for choice. There are many from which to choose and each has its own distinctive character and personality.
You’ll find upmarket resorts – with equally upmarket accommodation – on Surin and Ao Bang Thao, family-oriented spots on Rawai, a party atmosphere on Patong, culture in Phuket Town and wildlife sanctuaries and national parks in the north.
There is accommodation of every conceivable type to suit every conceivable taste - from intimate boutique properties to expansive wellness retreats.
Something for everyone
Patong and Mai Khao are both popular options for beach stays. For undeveloped beauty, Mai Khao is hard to beat - it has an 11km stretch of coarse white sand that has remained untouched thanks to its location inside Sirinat National Park.
Patong, on the other hand, is all about having fun, with lively nightlife, watersports and activities available during the day.
Many decide that they want to mix a stay in Phuket with a visit to other parts of Thailand. The multi-centre trip is becoming ever more popular.
The obvious partner for a Phuket beach stay is the buzzing capital city of Bangkok. A twin-centre holiday such as this delivers fabulous contrasts.
Or you could also have a different type of beach and city experience by combining a sandy sojourn in the Phi Phi Islands with an exploration of the towns and interior on Phuket. This can be very rewarding.
This combination of stays, for example, could see you based at Wanaburi, on the doorstep of the beautiful Kho Phra Teaw National Park.
Whatever face of Phuket you choose to focus on, you'll find yourself captivated by this deceptively diverse island.
First published in the Mail Online - March 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements