Your calls always answered within 5 rings.
Would always book through DialAFlight - always prompt with advic on changes. Professional great service
Only food not so good
There was a delay in taking off on our return and a longer delay once we landed. This was frustrating. Apart from that the rest of the trip went to plan.
We love Roger and would most certainly recommend him to friends.
All as hoped for. Thanks
Helpful and friendly service from start to finish. Thanks
Elizabeth was amazing and very helpful, sent me multiple holiday options and responded to me quickly with any further questions. The place we booked however was awful, it was a tiny room miles away from anything. We ended up staying there for a night and then moved to another hotel. This is not Elizabeth’s fault at all. I looked at reviews for this place and did some research for nearest transport etc and from what I could see there was no issues. All in all my experience with DialAFlight has been amazing and I will be using again.
We have trusted Amy with our travel plans for years, she never lets us down and she didnt this time either
Perfect from start to finish
All documents received on time - very efficient - that's why we book with you every year.
Leah is always very helpful.
Jerry always goes above and beyond. Bookings are always effective and he is always ready to help if there is a hiccup like a delayed flight.
Dylan Harris was exceptional throughout my booking from Rome to Melbourne. Nothing was too much trouble for him! I have already recommended him to all my friends.
The hotel was excellent with great staff
A big thank you is in order for your part in our trip to Florence, it was a big success. We could not have asked for more from a city hotel than Hotel Berchielli which delivered on all levels. It was one of the quietest city hotels I have stayed in and a great breakfast buffet each morning. All the staff were excellent - a very high standard all round. I would most certainly recommend it. Two other recommendations we would give for lunch or dinner are "Angiolino" www.casatrattoria.com and "La Grotta Guelfa" www.grottaguelfa. Both serve very good authentic local dishes.
My trip to Italy went well. A very good hotel
We had a wonderful holiday thanks to Simon Pitman who once again gave us valuable advice & assistance. We have already booked another holiday with Simon next month.
Everything ran smoothly with our short break. Care and attention from Simon in booking the holiday and follow up running up to it were excellent. The hotel suggested by Simon was fantastic. We were very happy with how the trip went.
Always helpful, always quick, ready to be patient, efficient. I cannot recommend them highly enough.
Efficient and charming
As always excellent service - you get what you expect and hope for
Trevor was very professional and took care of all our needs. Great communication and response to any questions was very quick. Answered any queries we had and added lounge passes to our booking. Hotel and flights were excellent. Phone call before holiday to check we had everything we needed. Would rebook again and recommend to family and friends.
Sean once again recommended a hotel he knew. This time in Naples. The hotel was absolutely faultless. Perfect location which we wouldn’t have chosen if we’d just guessed ourselves. Absolutely amazing trip. Thanks again.
Thank you for all your input with our holiday. You are an amazing company.
Connecting flight times were either too long or too short - appreciate it’s difficult to get this right but I think next time I’d like to have more options to choose from
Next time remind me to reserve seats! Well done.
Hotel very well positioned in the centre of the Grand Canal and in keeping with others in the area though a little faded. Connecting transport as required and on time.
Curtis was very helpful and sorted everything out for me. Wonderful.
Many thanks to Kylie for organising our trip to Italy skiing. We had a fantastic holiday and have some wonderful memories.
Love this company. John Huff and Gordon are awesome.
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